Wednesday, April 26, 2017

RIP Fitbit Charge

You may have noticed that my fitbit statistics haven't been posted on my blog for the past few days. Have a look at the photo below.

My fitbit is well and truly dead. Well, the display unit works but as you can see the band died!
I contacted Fit bit via Twitter and told them what had happened. I also explained that all four of us in our home have had fitbit charges and they have all broken and had been replaced at least once. Some two to three times (around 10 charges in total). I also let them know how disappointed I was and I could understand one or two bands breaking but not all of the ones we have had. I  also mentioned I would not be purchasing any more of their products.

I was messaged by Fitbit soon afterwards, and asked to provide my email address that was linked to my account. I received a message stating the following:

We do apologize if the quality of the product did not meet your expectations, and we appreciate you taking time to share your concerns. As with other sport watches and wrist based jewelry or accessories, some people may experience wear and tear due to uncontrollable circumstances. Wearing it 24/7 does not give your skin a chance to breathe. Whenever you get your tracker wet, dry it thoroughly before putting it back on. To know more about our product care, please visit our website at . Rest assured that we are continuing to make sure our products passed all quality and safety tests before leaving our manufacturing department.

Upon further review of the account, we've confirmed that the tracker is already beyond 365 days from it's original paired date September 2015. The replacement trackers that we provide does not carry their own warranty period. We will always base it on the original tracker that was purchased and paired to your account. To help keep you in the Fitbit family and working towards your goals and as a gesture of our goodwill, we'd like to offer you a one time exception for the replacement tracker.

We hope this is a good news for you. Since we’ve recently stopped manufacturing our Charge tracker, which you can read about  To get you back on track right away, we can instead send one of our newest products, the Fitbit Alta, with no additional cost.

The Alta is our sleekest tracker and offers a slimmer band plus a tap display, reminders to move, and call/text/calendar alerts. We also sell a variety of interchangeable Alta bands  You can find more information about Alta on our website

Please let us know if you’d like an Alta, including preferred size (S, L, XL) and color (black, blue, plum, or teal) and we’ll process your request right away.

I decided to take up the offer of the Fitbit Alta. I have received another email stating that they will let me know when it is ready to be shipped and that I should receive it within 7 - 10 days from the date of shipment. Hopefully that will be by then end of next week.

I have to admit that I cannot fault any of the correspondence I have had from the team at Fitbit. They have always been very helpful.

Please note that under Australian Law rights for the consumers in regards to refunds, repairs and replacements is different to other countries. Other countries may not receive the same offer I have been fortunate enough to receive.

Tuesday, April 25, 2017

I Love a Man in Uniform

I found some photos of my Dad and my brother, Mark, in their Army uniforms. 
Gosh they are handsome! 

Dad is the one on the left.

Dad on the left again.

Dad front left.

My brother, Mark, front left.

These photos make me wish I had some of Grandpop in his army uniform as well. I am sure he would have looked just as handsome.

ANZAC Day 2017

They shall not grow old, as we that are left grown old.
Age shall not weary them, nor the years condemn.
At the going down of the sun and in the morning,
We will remember them.

Monday, April 24, 2017

Video: Golden Loop - How to adjust for stitch height - Crochet Fundamentals #36

Golden Loop - How to adjust for stitch height - Crochet Fundamentals #36

via YouTube

Sunday, April 23, 2017

VIDEO: Chocolate Chip Cookie Cheesecake - Gemma's Bigger Bolder Baking Ep 134

My boys love cookie dough ice-cream.
I am sure that they would also love this cheesecake!

Saturday, April 22, 2017

Fitbit Daily Summary for April 21, 2017

Total steps: 7003
Floors climbed: 0
Calories burned: 2485
Elevation gained: 0 meters
Traveled: 4.45 kilometers

April 21, 2017
via Fitbit